Delete your account

In the app

1. Open the app and sign in.
2. Go to Profile, then Safety, then Delete account. This works for customers, business owners and team members.
3. A business that is still being checked finds it in the setup screen’s menu, under Account.
4. Read what will be deleted, then confirm.

If you have an appointment coming up, cancel it first. The screen says what is in the way and links to it.

Without the app

Email Info@last-minutebookings.com from the email address you use to sign in, with the subject “Delete my account”. We may ask you to confirm the request from that address before we act on it. We then delete the account exactly as the in-app button does, and reply when it is done.

What is deleted

• Your name, email address and phone number
• Your sign-in, including a linked Apple or Google account
• Your device’s notification tokens and your saved coupons
• The link between your account and your saved card at Stripe
• Your membership of every conversation, and your reactions and review votes
• A business licence you uploaded

What is kept, without your name

• Past appointments and what was paid for them, which the business and our payment records still need
• Messages you sent, shown as from a deleted account
• Reviews you left, no longer showing who wrote them
• A business you own, which is taken off the app rather than deleted, so its customers’ booking history survives

How long records are kept

Payment, payout, tax, refund and dispute records are kept for up to seven years, conversation and support records for up to three years after the matter closes, and security logs for up to two years, as the Privacy Policy describes. We may keep a record longer when it is needed for a legal hold, fraud prevention, safety or another legal obligation.

Questions

Last Minute Bookings, Inc.
48 Spurwood Dr, #7483
Star Valley Ranch, WY 83127
Email: Info@last-minutebookings.com
Phone: (517) 937-6590